RLS Wacon | Branch escalator | Service

Technical support

Do you have problems, questions or suggestions about our analysers?


Despite all quality and caution, sometimes questions or problems can arise. Please contact our technical support. They will be happy to assist you with their expertise.

  

Stefano Russo

General

+49 (0) 5121 28126 - 24 
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+49 (0) 5121 28126 - 0
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Repair

In order to provide you with the best possible service, we also carry out repairs and maintenance work on our devices (for example: speed monitoring RC3, precipitation sensors IRSS88 and central units TLCU22-04).

Just send us your device. We will check it and make a quotation upon request. After you have released the repair, we will reset the unit and let it run for the duration of the test.

With our repair service, we offer you a fast and competent support for your equipment - and this over a long period of time. We also take care of devices that have been in operation for years.

If a repair is no longer economical, we can offer you new equipment at interesting conditions.

Development

Development in the branch escalator means that we offer individual adaptations to your escalator in addition to the products from our catalog. This is not only helpful for new escalators, but especially for the modernization of old systems. We can rely on our experience as well as on a large network of suppliers.

Production

We see ourselves as a manufacturing industry in Germany, as our production is carried out at our site in Hildesheim.

Thus, we offer you the possibility to manufacture our products at short notice and adapted to your needs.
For more information about our equipment please refer to our company page.